Frequently Asked Questions / Info

When Will My Order Ship?

All orders will dispatch within 5-10 business days. A lot of items are handmade, and may take some time to produce. Thank you for your patience! You will receive an email once your order has been shipped.

Do You Offer International Shipping?

Yes, International Shipping is Available.

How Long Does Shipping Take?

Within Canada, lettermail with Canada Post can take 2-5 business days. International delivery times vary depending on location.

Do You Accept Returns or Exchanges?

We do not accept returns. However, if a product arrives damaged, please reach out!

Do You Offer Tracking?

Yes, you can upgrade your shipping to tracked shipping.

Please note that lettermail is untracked.